Free UK Shipping on all orders 100-Day Money-Back Guarantee Wake Up. Every Time. Guaranteed. Free UK Shipping on all orders 100-Day Money-Back Guarantee Wake Up. Every Time. Guaranteed.

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Contact us

We're here to help. Whether you have a question about our products, an order, or anything else — our team is ready to answer.

wristup@proton.me

Quick answers

Where is my order?

UK orders take 3–6 days. International orders 6–10 days. You'll receive a tracking link by email once dispatched. You can also track your order here.

How do I return my order?

Email us at wristup@proton.me within 100 days. We'll send you return instructions and process your refund within 3–5 business days.

My bracelet isn't working correctly

Check our How it works page first for setup guidance. If the issue persists, email us and we'll sort it out — you're covered by our 2-year warranty.

Can I change or cancel my order?

Contact us as soon as possible at wristup@proton.me. We process orders quickly but will do our best to help if your order hasn't shipped yet.

Do you offer bulk or B2B orders?

Yes. Email us at wristup@proton.me with your requirements and we'll get back to you with pricing and availability.

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